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Redmi Note 7 Pro

[Discussion] Proximity Sensor Inconsistency

2019-05-10 04:10:06
4958 11
During calls the proximity sensor isn't working properly. The display keeps going on and off and many times you end up having accidental touches which can lead to the pulling down of the notification drawer and even cause apps to open randomly. However, it behaves differently with every single occasion I get to make a call. Sometimes it works better and sometimes it's worse. It also seems to be influenced by the environment I'm in. If for example I'm inside my apartment talking on the phone, when I move from a darker area of the room towards the open window and vice-versa, it seems to be triggering the light sensor which is somehow communicating with the proximity sensor, thus causing the display to go on and off.

The only workaround is to lock the phone immediately after dialing a number. Please forward this issue to the software department. It needs to be fixed.
Single Poll thread Total 186 Users Voted
82.26% (153)
17.74% (33)
2019-05-10 04:10:06
Favorites1 RateRate

Rookie Bunny

Ijlal | from Redmi Note 7 Pro


Xiaomi should address these issues,  although it's good to keep pace with the competition by launching new devices,  it's even more important to fix bugs and issues on a device which is only few months old...
Gaming is not everything,  the highlight of this phone has been it's camera,  which is hugely affected with the latest update..
2019-05-19 03:47:57

Pro Bunny

Manjit Sarma | from Redmi Note 7 Pro


yeah this is a major problem !
2019-05-26 02:07:05

Advanced Bunny

Vlachorum Sapiens Author | from Redmi Note 7 Pro


Possible solution for fixing proximity sensor issue during calls: Go to Settings » System app settings » Call settings » Incoming call settings » Disable Proximity Sensor and reboot device

After reboot, go back and enable Proximity Sensor and make a phonecall to see if the problem has been fixed.

Meanwhile you could also try this app which should be able to fix the proximity sensor issue »
2019-05-29 18:09:00
Violet™️ ⟨ Google Camera Beta Tester ⟩

Master Bunny

Suresh@123 | from Redmi Note 7 Pro


Yes plz release update. Sd 675 gets kernel source. So they can sort out all issues
2019-05-30 06:35:25

Advanced Bunny

Sainiki_kaps | from Redmi Note 7 Pro


me too  facing this issue
2019-07-01 02:51:10

Semi Pro Bunny

Murari G | from Redmi Note 7 Pro


Shared this thread
2019-07-14 15:59:07

Advanced Bunny

1802364317 | from Redmi Note 7 Pro


same issue
2019-07-28 10:30:36

Semi Pro Bunny

akhil34 | from Redmi Note 7 Pro


still not fixed
2019-08-09 06:32:34

Advanced Bunny

1670720696 | from Redmi Note 7 Pro


yes they are not going to fix gps fixing issue,no sim issue and proximity sensor issue, because they don't care.bullshit development team
2019-09-06 11:47:17
This is really affecting the Note 7 Pro users and Redmi has started loosing its reliability.
2019-11-07 05:10:07
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Vlachorum Sapiens

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