In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .
Agree

Mi TV

[Discussion] My Mi Tv 4a pro is not turning off after this update using remote.

2019-09-25 13:36:41
4906 60
My Mi Tv 4a pro is not turning off after this update using remote or physical button after pie update.
2019-09-25 13:36:41
Favorites2 RateRate
What is the build number of your TV?
Do you mean cannot shutdown via the remote? how about the other function? Is power on working?
2019-09-26 07:02:58

Rookie Bunny

NiK_13 | from mobile

#2

yliu245
What is the build number of your TV?
Do you mean cannot shutdown via the remote? how about the other function? Is power on working?

I m facing same issue after updating to pie. Not able to turn off through remote or power manual button in tv
2019-09-27 16:12:04

Advanced Bunny

Rbk_Rishabh | from Redmi Y2

#3

May be it's remote issue. Try changing the batteries. I'm not facing any problem.
2019-09-28 00:45:21

Rookie Bunny

5187766473 | from app

#4

I am facing the same issue where the TV doesn't turns off. Thinking it was an issue with the remote, I have started a replacement for the remote via the help line. I will update if the new remote solves the issue.
There is another issue that has started after the latest update. There is no sound after some time. The volume goes up and down but there is no sound. Restarting the TV solves this untill it happens again. Then you have to restart again. So please look into this and issue a patch as soon as possible.
2019-09-28 05:24:56

Rookie Bunny

nukeman | from app

#5

Same issue. Tv won't turn off. Both power button on the remote & the TV do not work. After reset it works again but after sometime same issue recurs.
2019-09-28 05:25:15
I am also having same issue since i updated my MI TV 4A Pro. #MI Team please share some feedback on it.
2019-10-01 05:59:23

Rookie Bunny

shomura | from app

#7

I am also facing the same issue. The Mitv 4a Pro 43inch doesn't switch off. This problem started after updating the latest android update. On pressing the power button the menu doesn't show. Even after pressing the power switch on the TV it doesn't switch off. Kindly provide a solution ASAP since to shut the TV we need to switch off the power supply to the TV itself. The other function of the remote is working fine.
2019-10-03 07:16:56

Rookie Bunny

1579298760 | from app

#8

I am also facing same issue from last 2-3 days, TV was updated to latest OS and this problem started. Please help.
2019-10-03 18:44:41

Rookie Bunny

5151489372 | from app

#9

Even i m facing the same issue aftwr pie 9 update my tv isn't switching off woth my remote button also long press menu didn't come of screen of and restsrt doest coming wtf happen can u pls explain
2019-10-04 16:46:23

Rookie Bunny

shomura | from mobile

#10

yliu245
What is the build number of your TV?
Do you mean cannot shutdown via the remote? how about the other function? Is power on working?

Yes. The shutdown doesn't happen via the remote and even by the power button on TV. The other function of the remote works well. The power on although works fine.
2019-10-08 12:48:32
please sign in to reply.
Sign In Sign Up

Shahbaz4u

Advanced Bunny

  • Followers

    16

  • Threads

    1

  • Replies

    11

  • Points

    282

Read moreGet new
Copyright©2016-2019 Xiaomi.com, All Rights Reserved
Content Policy
Quick Reply To Top Return to the list