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[Q&A] 50inch TV - after reset, sunnxt disappears

2019-10-21 03:41:24
178 10
Hi,

i bought 50inch tv last week and i had some issues with Prime Video. When i called customer care, they asked to do reset. After reset, prime video problem resolved but Sunnxt app disappears. i am not able to find in playstore. how to get it back?

Attached version number.


2019-10-21 03:41:24
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Which one are you looking for Sun Nxt? or Amazon Prime Video? if you want SunNxt to go PatchWall UI there you can get it.
2019-10-21 04:30:12
kvsenthil replied at 2019-10-21 14:00:12
Which one are you looking for Sun Nxt? or Amazon Prime Video? if you want SunNxt to go PatchWall UI there you can get it.

After reset, sunnxt disappeared.  it is not in playstore too.
2019-10-21 05:35:08
kvsenthil replied at 2019-10-21 14:00:12
Which one are you looking for Sun Nxt? or Amazon Prime Video? if you want SunNxt to go PatchWall UI there you can get it.

Like amazon prime, i should be able to see sunnxt icon too. it was there before reset. hope you understand what i say.
2019-10-21 05:36:16

Moderator

Chetan Bhatia | from Redmi Note 4

#4

Please check if there any content available from sunxt in Patchwall.
You can also check installed apps for the same.
2019-10-21 06:33:29
Chetan Bhatia

Rookie Bunny

5190988860 | from Redmi Note 5 Pro

#5

50inch sunnxt
After reset, sunnxt disappeared.  it is not in playstore too.

You won't find SunNxt app icon in your TV. However, you may access SunNxt contents through patch wall. For example, from News tab in patchwall, you will able to access Sun News live channel. Thanks!!
2019-10-21 06:40:02
50inch sunnxt replied at 2019-10-21 15:06:16
Like amazon prime, i should be able to see sunnxt icon too. it was there before reset. hope you understand what i say.

Yes, I got it, please go to a sideload installation with Pendrive that would be better and you could install it very easily.
2019-10-21 07:18:54
50inch sunnxt replied at 2019-10-21 15:06:16
Like amazon prime, i should be able to see sunnxt icon too. it was there before reset. hope you understand what i say.

Yes, I got it, please go to a sideload installation with Pendrive that would be better and you could install it very easily.
2019-10-21 07:19:59
kvsenthil replied at 2019-10-21 16:49:59
Yes, I got it, please go to a sideload installation with Pendrive that would be better and you could install it very easily.

I tried installing but the orientation messes around.
2019-10-22 01:02:19
Chetan Bhatia replied at 2019-10-21 16:03:29
Please check if there any content available from sunxt in Patchwall.
You can also check installed apps for the same.

I can see in patchwall but on clicking it, it says i have not subscribed. how to subscribe without the sunnxt app?
And when i bought the tv, i was able to see the sunnxt icon. but after factory reset, it disappears.

2019-10-22 01:31:24
5190988860 replied at 2019-10-21 16:10:02
You won't find SunNxt app icon in your TV. However, you may access SunNxt contents through patch wall. For example, from News tab in patchwall, you will able to access Sun News live channel. Thanks!!

Sunnxt app icon will be there.  see the image attached.


i was able to see when i bought buy after factory reset, it disappears. i tried to download the apk install it but the orientation messes.  

Goto youtube and you can see plenty of mi tv videos and you can see sunnxt icon there.  
2019-10-22 01:33:36
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