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[Discussion] Facing issues with Prime Video on Mi TV? Here’s a quick solution.

2019-10-18 02:53:23
6780 40

Hey Mi Fans,

It’s been a while since the all-new Mi TV 4X 43, 50 4K TVs have been introduced and we received/receiving valuable feedback from our Mi Fans. Well, we looked into this and , dug deep and have found the root cause of reported issues like with ‘Audio Sync’, and ‘Video continues to play even after you click pause’.

Reported issues

1) Audio is not in sync with the video
It’s true that it really pulls us off and ruins the entertainment so we put it on the priority list and have found the solution.  

2) Video continues to play after pausing (without the audio)
Well, this is a critical issue and needs to be resolved pronto.

Issue: After pausing the running video, the audio pauses but not the video messing up audio-video sync when un-paused. This makes the video time stamp and audio time stamp differ completely.

All it requires is Iron Man’s snap of infinity gauntlet.

Wondering how to snap without having Thanos infinity gauntlet and fix this?   

Remember the old days when we use to call our laptop customer care and the first thing the support team asked us to do?

You know where this is leading, right?

Believe it or not, this actually works in this case :-P
Follow the steps:
  • Open Prime Video App
  • Do not play any video
  • Exit Prime Video App
  • Open Prime Video App

Did you try giving it a shot? If not, do it.  This worked for me. It’s like rubbing a lamp to summon a genie. :-)

Picture by Hypebeast

Jokes apart, the reason of doing we are asking you to do is because of the server end config wasn’t getting saved.  Without getting too much into the technical details. The steps mentioned above will resolve the issues giving you an uninterrupted playback of Prime Video on the new Mi TV 43, 50.
While you are enjoying watching content on your new Mi TV, we are working hard to get the next OTA build ready to fix this issue once and for all.

Always believe something wonderful is about to happen :-)
2019-10-18 02:53:23
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Thanks For Sharing :D
2019-10-18 03:16:59

Master Bunny

1680906776 | from Redmi 5A


mi tv 43 4A me 9 pie kab tak ayega
2019-10-18 05:11:03

Semi Pro Bunny

1739564093 | from Redmi Note 7


Great to see Responses and Support for 4X TV's
Your 1st baby 4A,4 55 product still waiting for youtube and Android TV support ever since birth.
2019-10-18 05:41:51

Semi Pro Bunny

1739564093 | from Redmi Note 7


release Android TV 1st to mi 4A, 4 55 TV users .. decent WiFi/hotspot connectivity,good download speed, Chromecast and most Imp youtube support atleast provide prior to Diwali
4 months with beta testing wud have been sufficient for above functionalities in place with 4X VPE, Google data Saver etc and Dolby+ DTS Support
Still no sign of updates, horrible
for rest of the P2 defects take 1s a month

2019-10-18 05:48:19

Semi Pro Bunny

1739564093 | from Redmi Note 7


Always believe something wonderful is about to happen :-)
But "When" in 2020??
2019-10-18 05:55:41

Semi Pro Bunny

rogerpraz | from Redmi Note 5 Pro


where's the update for MiTv 4a? Tried of lies from Xiaomi
2019-10-18 08:04:42

Rookie Bunny

5156319918 | from app


What about pie update for mi TV 4a?? Do we have to approach consumer court??
2019-10-18 08:29:31

Semi Pro Bunny

1739564093 | from Redmi Note 7


go with-->> National Consumer Helpline App NCH
it's quite effective i used couple of times and got refund back within 7 days
But looks like Pie update is round the corner prior to Diwali
you can think to use for 4A model if Bluetooth Remote facility hw+ sw is not enabled in coming update
2019-10-18 08:50:54

Master Bunny

Nitesh Varotariya | from Redmi Note 3


thanks for information
2019-10-18 09:44:24

Advanced Bunny

Raqeeb-Hasan | from app


2019-10-18 10:16:58
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