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[Tips] [Device Team][Guide] All you need to know about SMSC!

2017-08-07 14:43:09
10242 196
Dear, Mi Fans!
In this thread I've described about (SMSC) Short Message Service Center. So first of all, let's know what is SMSC?
A Short Message Service Center (SMSC) is a network element in the mobile telephone network. Its purpose is to store, forward, convert and deliver Short Message Service (SMS) messages.

  • When an SMS message is sent from a mobile phone, it will first reach an SMS centre.
  • The SMS centre then forwards the SMS message towards the destination.
  • The main duty of an SMSC is to route SMS messages and regulate the process. If the recipient is unavailable (for example, when the mobile phone is switched off), the SMSC will store the SMS message.
  • It will forward the SMS message when the recipient is available and the message's expiry period is not exceeded.

Some users posted queries on Mi Community and they mentioned that they are not able to receive or send messages! Why does it happen?
It can be because, by chance, a user may have deleted/ edited SMSC number by mistake which eventually don't allow them to receive/ send messages.

There are two methods to solve this issue

First method: You should call your network provider customer care and ask for the SMSC number and replace/ edit SMSC number. Here are the steps to be followed to replace/ edit SMSC number

  • From Home screen goto-» Settings-» System apps.

  • System apps-» Select-» Messaging.

  • Additional settings-» Click on Short Message Service Center (SMSC) -» Replace/ edit.

Second method: Reset your device. Follow the steps below to Reset your device (Please take backup before you do so!)
  • From Home Screen go to-» Settings-» Additional settings.

  • Additional settings-» Backup & reset-» Factory reset.

  • Reset phone-» Confirm your password to reset your device.

Note: You will lose data when you reset your device. Please take backup before you perform a reset.


Number of participants 11 Experience +100 Pack Reason

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2017-08-07 14:43:09
Favorites91 RateRate


Sourav A K | from mobile


Thanks for sharing bro
2017-08-10 12:19:59

Semi Pro Bunny

ratn | from Redmi 4


good and knowledgeable
2017-08-13 09:30:13

Master Bunny

harry harry | from Redmi 3S


2017-08-13 09:30:21

Advanced Bunny

Uday Srinivas | from Redmi 4A


yeah it's useful to those who are not known about these settings
2017-08-13 09:33:25

Master Bunny

Er Shub Bhagat | from Redmi Note 4


thanks for shearinh
2017-08-13 09:33:37

Super Moderator

MoBaDo4Tech | from Redmi 4A


Thanks for the information
2017-08-13 09:41:54

Pro Bunny

Chetan Dholu | from Redmi 4


Thanks for information
2017-08-13 09:42:52
I know this
2017-08-13 09:45:09

Advanced Bunny

1670688566 | from Redmi Note 4


thank you for giving us an info
2017-08-13 10:03:45

Pro Bunny

Mi Emperor | from Redmi Note 4


thanks for sharing
2017-08-13 10:12:33
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