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Mi Router 3C

[Announcement] Important update for Mi Router 3C Users

2018-07-11 00:56:33
35828 364

Recently Mi Router 3C users have highlighted Mi Wi-Fi App connectivity issues on their Routers over the weekend after a recent App update. Our engineers have identified what was causing the issue, and have immediately worked on a solution to fix this yesterday.

We have released a new app and firmware update which will rectify app connectivity issues for affected Mi Router 3C users.

  • Latest App version: Android version - 4.0.1 | iOS version - 4.4.2
  • Latest Firmware version: 2.8.50

After a recent update, your Mi Wi-Fi router may not be able to connect to Mi Wi-Fi App. Follow these below instructions to update the app and fix the issue:

Method 1:
  • Open Mi Wi-Fi App
  • Go to Plug-ins tab
  • Select Settings
  • Make sure your region is set to "India"
  • Go back and select Hardware & system
  • Select Timezone settings
  • Select the first option “Select a time zone” and set it to “(UTC+5:30) Chennai, Kolkata, Mumbai”
  • Go back
  • Select Updates, you will see the update there. Tap on Update now button (New firmware - 2.8.50)
  • Once download finishes, the router will now reboot to update to latest firmware.

Method 2:
If you are not able to update the app from Mi Wi-Fi App, then follow these below steps to update the app and firmware from Web Portal

Open Browser and open
Log in with your Router admin password

After logging in successfully, follow the below steps as mentioned in the image
1. Select Settings
2. In Settings Tab, select “Status”
3. Press on “Update” button to download the latest firmware update

Press "OK" to confirm and download the update. Router will start updating the firmware. Once finished connected devices will be disconnected from the network while the router is updating. Keep router connecting to the power source during the update. This process will take 5-7mins to complete.

Now open Mi Wi-Fi app and check if you are able to see the connected devices, if you are still unable to see the connected devices, reset the Router once and pair it again with Mi Wi-Fi app. Everything would be back to normal again.

Thank you to all users who raised this issue with us.
Your feedback is always essential in helping us fix issues, so please keep them coming !!!


Number of participants 5 Experience +55 Pack Reason

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2018-07-11 00:56:33
Favorites262 RateRate

Semi Pro Bunny

Pranu Jadhav | from Redmi 4A


take a look
2018-07-11 01:29:53
Invalid floor, the posts have been deleted #2

Rookie Bunny

Dreamerz Santhosh | from Redmi Note 4


Happy to so cute
2018-07-11 01:35:25

Grandmaster Bunny

Solver13 | from Redmi Note 4


Thanks for sharing the solution:-)
2018-07-11 01:56:14

Advanced Bunny

1669201781.mj | from Redmi Note 5


mi router 3c in amezing system
2018-07-11 02:04:32

Master Bunny

1578866082 akraid | from Redmi 4


thanks for the update
2018-07-11 02:07:32

Grandmaster Bunny

piyush1976 | from Redmi Note 4


Thanks for sharing
2018-07-11 02:12:32
Tech savy

Master Bunny

karthi80 | from Redmi Y1


Nice information
2018-07-11 02:13:06

Master Bunny

jeyasuriya | from Redmi Note 4


thanks for sharing
2018-07-11 02:22:03

Rookie Bunny

Ashi | from Redmi Note 4


still mi wifi app not fix and taking longer time to perform
2018-07-11 02:29:58
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