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Customer feedback

[Service] Xiaomi cheap service

2018-09-15 10:26:57
30 1
I purchased redmi 5 in june 2018 and charger cable is tearing from one end. For replacement of the cable i go to MI service centre but they refused to replace it. They told me that it is a kind of physical damage so we can't replace it. You have to purchase the new cable. So i want to ask why you give 6 month accessories warranty if you don't have guts to change the accessories. Very cheap activity by xiaomi. I feel so disappointed by MI. I never expected that. Xiaomi always thinks about his new upcoming customers but never for existing customers. It's after sales service is very bad.
2018-09-15 10:26:57
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Surya2 | from Redmi 5

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bhai charger ki cable tootna physical damage me aata h...koi company ho..change ni karenge...  mi to kya koi company new ni degi...
2018-09-16 08:00:49
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