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Yeah, as usual they do make false promises, I think we should make people aware about this fact so that their sales go down, otherwise they take customers for granted and won't support customers after they buy products.
Yeah, they are cheaters. I am currently in touch with customer support for more than a week, and all they say is "wait", "wait for some days", "we can't say that".
I mean what the heck, are you even customer support or robots denying all the requests.