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Redmi Note 7 Pro

[Q&A] Each and every time I open the camera app in note 7Pro, it freezes. How to fix?

2019-09-03 13:29:50
365 12
2019-09-03 13:29:50
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Rookie Bunny

drJeet Author | from Redmi Note 7 Pro

#1

In my Redmi Note 7 pro, 10/10 times the camera app will freeze, no exception. It's extremely annoying. My device is updated to the latest version and I started facing issue after the latest update. Any ideas how to fix this?
2019-09-03 13:33:35

Pro Bunny

Rooney10 | from Redmi K20 Pro

#2

Did you try clearing data and cache of camera app?
2019-09-03 14:52:48

Rookie Bunny

drJeet Author | from Redmi Note 7 Pro

#3

Rooney10
Did you try clearing data and cache of camera app?

Yes, did all that. Didn't work. It's still the same
2019-09-03 14:53:21

Pro Bunny

Rooney10 | from Redmi K20 Pro

#4

drJeet
Yes, did all that. Didn't work. It's still the same

Last option is a factory reset. If it didn't work, you should visit service center.
2019-09-03 15:01:26

Rookie Bunny

drJeet Author | from Redmi Note 7 Pro

#5

Rooney10
Last option is a factory reset. If it didn't work, you should visit service center.

Guess I need to do that. Thanks for the suggestion
2019-09-03 15:02:21
Hello
please share you MIUI Rom Version
2019-09-04 07:07:50
Mi Community Device Team
RN7Pro | Mi Max 2 | Mi A1

Rookie Bunny

drJeet Author | from Redmi Note 7 Pro

#7

VaSu Gupta
Hello
please share you MIUI Rom Version

It's 10.3.13.0 stable
2019-09-04 07:14:16

Grandmaster Bunny

VaSu Gupta | from MI MAX 2

#8

drJeet
It's 10.3.13.0 stable

Thank you
the issue will be reported to the team, meanwhile please reset your smartphone and let us know that if the problem still exists. Thank you
2019-09-04 07:16:59
Mi Community Device Team
RN7Pro | Mi Max 2 | Mi A1

Rookie Bunny

drJeet Author | from Redmi Note 7 Pro

#9

VaSu Gupta
Thank you
the issue will be reported to the team, meanwhile please reset your smartphone and let us know that if the problem still exists. Thank you

sure, thank you. I'll inform if the problem isn't solved after reset
2019-09-04 07:18:08

Rookie Bunny

drJeet Author | from Redmi Note 7 Pro

#10

VaSu Gupta
Thank you
the issue will be reported to the team, meanwhile please reset your smartphone and let us know that if the problem still exists. Thank you

UPDATE: I did a reset now. It's still the same. No change whatsoever. The camera still lags like crazy.
2019-09-04 08:05:23
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drJeet

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