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Redmi 8

[Discussion] fingerprint issue

2019-10-15 07:40:41
97 3
I have purchased my phone on 13oct 2019.
My phone's fingerprint is not working.say to rebooting the phone. After rebooting fingerprint in not working. And also sim activation is not completed.
2019-10-15 07:40:41
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Device team

Vivek-Igi | from Redmi Note 4

#1

Hi, Kindly Perform a Factory reset once.Also If the Problem Persists Do visit Mi authorized Service centre in your City.
2019-10-17 15:20:06

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Arvind Kaushik | from Redmi 7A

#2

Hi,
Try to reset your device, if still fingerprint scanner not working then you can ask for replacement of device (call customer service for mi, and use app for Flipkart or Amazon).
or you can visit mi authorised Service Centre.
Thanks
2019-10-18 00:27:34

Rookie Bunny

5232734278 Author | from Redmi 8

#3

Arvind Kaushik
Hi,
Try to reset your device, if still fingerprint scanner not working then you can ask for replacement of device (call customer service for mi, and use app for Flipkart or Amazon).
or you can visit mi authorised Service Centre.

thanks
2019-10-18 02:30:06
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