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Redmi Note 8 Pro

[Bugs] Receiving SMS is not working on Jio network

2019-12-17 07:37:23
3826 48
Tried all the troubleshooting including reset device, then reset settings, then clear deta and permission of SMS app.none of them worked. Not solved yet. It is a bug.
2019-12-17 07:37:23
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Moderator

Nidhin@mi | from Redmi Note 5

#1

Hi,
Kindly elaborate on your issue.
Also mention your MIUI version.
2019-12-17 09:21:03

Semi Pro Bunny

Itsvkas Author | from mobile

#2

Nidhin@mi
Hi,
Kindly elaborate on your issue.
Also mention your MIUI version.

MIUI 11
After inserting my Jio Sim on my New phone, Incomming SMS is not working. If I use the same jio sim on othe 4G volte device it works flawlessly. I am an old user and I am well aware of the function amd settings. I have tried troubleshooting through web help by, Clearing deta of Messages app, resetting settings. Amd finally Factory reset. But still issue not resolved. I can send sms but I can not receive sms. This issue only works for Jio sim. My network was always set on automatic.  IF I activate Mi Messages, then it works but if I try with cellular sms service. It didn't. I have just bought this device 2 days back, I though It will be resolved by update as it was on MIUI10 out of the box. Then I have updated it to MIUI 11. SMS was working at first day. But today it just stopped. Other Sim are working on my both of the sim slots. Except for the jio sim. I have tried both slots.
2019-12-17 16:42:28

Advanced Bunny

Max_Canvas2 | from Redmi Note 8 Pro

#3

No issue for mi... kindly call 1299 from your jio Sim get message about data balance check service center num from customer care
2019-12-17 22:07:26

Rookie Bunny

1652118526 | from Redmi Note 8 Pro

#4

I am having exactly the same issue. please sb help ASAP.
2019-12-18 09:43:51

Rookie Bunny

1669430278 | from Redmi Note 8 Pro

#5

Redmi note 8 pro update download Jio sim message not received
2019-12-19 10:19:53

Rookie Bunny

1763659900 | from Redmi Note 8 Pro

#6

same problem here jio SIM massage not received
2019-12-19 10:26:13

Semi Pro Bunny

Itsvkas Author | from Redmi Note 7 Pro

#7

Just replaced my phone with amazon. 😂😂 problem solved
2019-12-19 11:13:27
1652118526 replied at 2019-12-18 20:13:51
I am having exactly the same issue. please sb help ASAP.

Hi there,

Can you please provide us some information to check the issue.

1. MIUI version
2. Region you are residing
3. When did the issue has started.
4. Networks you are using and have the issue.

Regards.
2019-12-20 01:10:19
1763659900 replied at 2019-12-19 20:56:13
same problem here jio SIM massage not received

Hi there,

Can you please provide us some information to check the issue.

1. MIUI version
2. Region you are residing
3. When did the issue has started.

Regards.
2019-12-20 01:10:49

Rookie Bunny

1652118526 | from Redmi Note 8 Pro

#10

Siva Abhi
Hi there,

Can you please provide us some information to check the issue.

1. MIUI version 11.0.3
2. Region Uttarakhand Roorkee
3. Issue I noticed 5 days ago
4. Network used Jio
2019-12-20 04:41:38
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