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Mi Band

[Q&A] The Mi fit app shows couldn't pair contact customer service

2018-07-22 23:51:46
5019 10
The Mi fit app shows couldn't pair contact customer service while I try to pair with HRX Mi band please give me a solution
2018-07-22 23:51:46
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Intern Moderator

mishsuji | from Redmi Note 5 Pro

#1

Solution is to Contact customer service
2018-07-22 23:58:53
Sujit

Device team

Yas1th | from Mi MIX 2

#2

Hello,
Did you pair the band previously with any other device or Mi Account?
2018-07-23 11:10:59
Yas1th replied at 2018-07-23 11:10:59
Hello,
Did you pair the band previously with any other device or Mi Account?

I had paired Mi band with Redmi Y2 phone but now I want to pair band with my Redmi Note 4
2018-10-05 12:27:45

Rookie Bunny

5190069565 | from Redmi Note 5 Pro

#4

Yas1th
Hello,
Did you pair the band previously with any other device or Mi Account?

yes it was paired to my friends account before..
2018-10-09 20:02:36
Aniketan replied at 2018-10-05 12:27:45
I had paired Mi band with Redmi Y2 phone but now I want to pair band with my Redmi Note 4

Hello,
Then you have to unpair it with the old device and pair it again to your new device.
2018-10-09 20:25:54
5190069565 replied at 2018-10-09 20:02:36
yes it was paired to my friends account before..

Hey,
Then you have to unpair it with the old device and pair it again to your new device.
2018-10-09 20:26:19

Rookie Bunny

5192605592 | from Mi A1

#7

I had to format my phone due to wrong login password....band does not connect on my phone since then but connects to other phones....plz help...customer service wants me to format again...I doubt
2018-11-15 19:00:35

Master Bunny

Arun6199 | from Redmi Note 4

#8

5192605592
I had to format my phone due to wrong login password....band does not connect on my phone since then ...

go to Service centre if you have issues connecting the device. because you have to unpair from previous device to connect with another device.
2018-11-17 14:57:07
Need Help? Any queries? Ping me anytime. Use the reply button to notify me.
Be Kind to One Another!

Rookie Bunny

5192605592 | from Mi A1

#9

Arun6199
go to Service centre if you have issues connecting the device. because you have to unpair from pre ...

thanks for replying but service centre not sure if even after formatting it will connect....
2018-11-18 19:34:37

Rookie Bunny

6182307805 | from mobile

#10

Hello. Not only me face this problem, more users. When update 12iOS on iphone, on mi fit app dissapears the email notification function on the EAC watch. Could you fix it? Thanks.
2019-04-15 22:41:40
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