Hello Mi Fans,
We have seen many threads by different users asking the same questions and obviously, they got the same answer. So, we introduced a Monthly FAQ thread in which we have included those questions which are asked by many users with a proper answer.
Q1. When will we get Android Pie update?
A1. Beta Testing for Android Pie has been already started. After the successful Beta Testing, it will be rolled out for all the Redmi Note 5 Pro users.
Q2. Choose update package is missing from the Updater app. How to find it?
A2. Open the Updater app, tap on MIUI 10 logo 10 times and the option will be enabled.
Q3. The phone is hanging too much. How to overcome this problem?
A3. Always clear the cache of the device from the security app, close the background running apps and if the device still hangs then perform the factory reset.
Q4. Why I am facing too much battery drainage?
A4. This issue is faced by many users in many devices. This issue is reported to the developers and they are working hard to resolve it soon.
You can perform battery calibration also. Charge your device fully and use it without charging until it switches off. When the device is switched off then charge it fully but don’t switch it on and then see the battery performance. This method helped many users.
Q5. When Google Camera and Google Lens will be available for Redmi Note 5 Pro?
A5. Right now, Redmi Note 5 Pro does not support Google Camera and Google Lens. Also there is no official information about these yet.
Q6. When Camera2api will be enabled in Redmi Note 5 Pro?
A6. There is no official announcement when it will be enabled.
Q7. Both speakers aren’t working, why?
A7. Redmi Note 5 Pro has only one speaker on the right side and on the left side, it is a mic.
Q8.The camera app is taking time to open. How to overcome this problem?
A8. Clear the data of the Camera app, reboot the device and check again. If the problem still occurs then perform the Factory Reset.
Q9. How to overcome from device heating issue?
A9. The device only heats up if you are using it too much and playing heavy games for a long time.
Q10. While update MIUI, why the updater app is working abnormally i.e. showing percentage in negative or percentage greater than 100?
A10. It is a bug of the updater app which will be resolved soon. You can download the update and this bug will not consume extra Internet Data.
Q11. When will Miui 11 come to Redmi Note 5 Pro?
A11. As of now there is no official announcement about Miui 11.
Q12. When Redmi Note 5 Pro will receive the new update?
A12. There is no official information about the next stable update. Beta update is already pushed to the beta users. After it's successful testing stable update will be rolled out for all the Redmi Note 5 Pro users.
Hope you got the answers of the most asked question...
We will come with more answered questions next month
Till then Stay tuned to Mi Community!!!
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