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Redmi K20

[Discussion] Redmi K20: Frequently Asked Questions

2019-07-19 17:28:34
55914 354
Hey Mi fans,

It's time to Expand Your Horizon with Redmi K20! It's a high-time when we should answer a few frequently asked questions (FAQs). Indeed, you will be having plenty of questions running in your mind about the device. In this thread, we will discuss some of the questions often asked. We will also try to solve your queries regarding this device here.

Q. What are the variants of Redmi K20 available in India and their price?
A. Redmi K20 is available in two (2) variants. They are:
6GB RAM + 64GB ROM at ₹21,999
6GB RAM + 128GB ROM at ₹23,999

Q. Which processor powers the Redmi K20 and what is the GPU Version?
A. Redmi K20 is powered by Qualcomm® Snapdragon™ 730  8nm Kryo™ 470 processor and Adreno 618 GPU.

Q. What are the color options while buying this device?
A. This device comes in Flame Red, Glacier Blue, and Carbon Black colors.

Q. What is the battery capacity of Redmi K20?
A. The battery capacity of this device is 4000mAh (typ)/3900mAh (min) lithium-ion polymer battery.

Q: Front Camera on Redmi K20?
A: It has a 20MP pop-up front-facing camera with f/2.2 aperture and 0.8μm pixel size.

Q: What sort of camera set up do we have on the rear of Redmi K20?
A: The Redmi K20 has a 48MP + 13MP + 8MP AI triple camera setup. The details of each lens are as follows:
48MP Sony IMX582 ½ inch sensor, 1.6μm 4-in-1 large pixel, 6P, f/1.75 aperture
8MP telephoto lens, 2x Optical Zoom, 1.12μm pixel size, f/2.4 aperture
13MP 124.8° super wide-angle lens, 1.12μm pixel size, f/2.4 aperture

Q: Which sensor is used in the rear camera?
A: The device features a 48MP Sony IMX582 camera sensor.

Q: Can we record 4K videos?
A: Yes, you can record 4K at 30fps.

Q: Can we record 960fps Slo-mo videos?
A: Yes, you can.

Q: Does it have video stabilization?
A: Yes, it does have EIS.

Q. Can I shoot portrait photos using the front camera of the Redmi K20?
A. Yes, the Redmi K20 20MP front camera comes with a portrait mode that lets you take portrait shots with ease.

Q. Can I use the rear camera to take portrait shots from the Redmi K20?
A. Yes, the triple camera setup of 48MP+13MP+8MP comes with portrait mode, which allows you to take portrait shots with Redmi K20.

Q. Is there any kind of focusing technology available on Redmi K20?
A. Yes, Redmi K20 features PDAF allowing for fast focusing.

Q. What is the screen size, screen resolution and pixel density of Redmi K20 display?
A. Redmi K20 has a 16.23cm (6.39) Horizon AMOLED Display with FHD+ (2340x1080) resolution and 403 ppi.
The impressive 91.9% screen-to-body ratio, HDR range and 100% DCI-P3 color gamut allows you to get the most out of your entertainment.

Q: Is the back panel made of metal or glass?
A: The back panel is made of glass.

Q. Do the screen have Corning® Gorilla® Glass?
A. Yes, It is Protected By Corning® Gorilla® Glass 5 both on the front and back.

Q. Redmi K20 has a fingerprint scanner?
A. Yes, It has a 7th Generation In-display fingerprint sensor.

Q: Can I use my 3.5mm wired headphones with the Redmi K20?
A: Yes, you can connect your wired headphones using the 3.5mm headphone jack with the Redmi K20. You can also use headphones with a Type-C cable. The in-built HiFi DAC delivers crisp and high-quality audio.

Q: How is the front camera protected during an accidental drop?
A: When the front cam is open and you drop the device, it will retract automatically. Also, the lens is protected by sapphire glass.

Q. What are the dimensions and weight of Redmi K20?
A. Height: 156.7mm
Width: 74.3mm
Thickness: 8.8mm
Weight: 191g

Q. Does Redmi K20 has an IR blaster?
A. No

Q. What's the type of charging port on Xiaomi Redmi K20?
A. Xiaomi Redmi K20 has a Type-C USB charging port.

Q. Does the Redmi K20 charge quickly?
A. Yes, the Redmi K20 supports Quick Charge 3.0 (18W charging adapter available in the box).

Q. Which Bluetooth version is available on this device?
A. It supports Bluetooth 5.0.

Q. Does it supports Full-Screen Gesture?
A. Yes, it supports as it has no capacitive buttons.

Q. Does it support Face-unlock?
A. Yes, it has AI Face-unlock.

Q. Will I get updates in the future?
A. Yes, you will get updates and possibly Android update too (would be announced later).

Q. Is it a dual SIM device?
A. Yes, Redmi K20 supports dual nano SIM cards.

Q. Does this phone supports Dual VoLTE and Dual 4G?
A. Yes, it supports Dual VoLTE and Dual 4G.

Q. Does the Xiaomi Redmi K20 support microSD card?
A. No

Q. Which frequency bands do these SIM slots support?
A. Each SIM slots comprises of 4G with the following band specification:
GSM - B2, B3, B5, B8
WCDMA: B1, B2, B5, B8
LTE:
LTE TDD B38,B40, B41(120MHz)        
LTE FDD B1, B3, B5, B7, B8

Q: Is Dual GPS supported?
A: Yes, it has Dual GPS feature for better accuracy in navigation.

Q: Does it supports Game Turbo?
A: Yes, it supports Game Turbo 2.0 for an enhanced gaming experience.

Q: Is the device splash resistant?
A: Yes, it is. But remember that it is not waterproof.

Q: Can Redmi K20 be connected to a Bluetooth Headset?
A: Yes, it can be connected to a Bluetooth headset.

Q. What items does 1 unit of Redmi K20 package contains?
A. The Redmi K20 package box contains Redmi K20, Power adapter, USB Type C cable, hard case, Warranty card, User guide, and SIM eject tool.

Q. Does Redmi K20 has a notification LED?
A. Yes, it does has a notification light.

Q. Does Xiaomi Redmi K20 support dual cards dual standby?
A. Yes, it does.

Q. What about long reading sessions on this device?
A. Redmi K20 offers ‘Read mode’ feature which cuts off the blue light and protects your eyes during long reading sessions.

Q. Can the battery be removed?
A. No, It is a non-removal type battery.

Q. Does the Redmi K20 support Hindi language?
A. Yes. Redmi K20 supports 13 Indian languages including Hindi and a total of 75 languages

Q. Can I shoot pictures in different scenes on the Redmi K20?
A. Yes, Redmi K20 comes with AI scene detection that detects 10 scenes on the front and 200+ scenes on the rear to create better images.

Q. Does Redmi K20 support OTG?
A. Yes, Redmi K20 supports OTG function. If you are trying to connect pen drive please ensure that the file system is FAT 32.

Q. How many sensors are available on this device?
A. The device is built with Vibration motor, Proximity sensor, Ambient light sensor, Electronic compass, Accelerometer, Gyroscope.

Q. What are the WLAN specifications?
A. WLAN Protocol: 802.11 a/b/g/n/ac
WLAN Frequency: 2.4G WiFi | 5G WiFi

Q. Does the Phone heats?
A. No, it won't heat unless you use it. :-P Logically phone gets warm according to usage and surrounding (ambient) temperature. So it depends on where and how you use it. Also, it has 8-layer graphite cooling technology that reduces the heat to a great extent.

Q. What is the USSD code for hardware test to detect if there is some kind of hardware problem?
A. The USSD code to test hardware related problem on Redmi K20: *#*#6484#*#*

Q. What about IMEI No:?
A. You can find IMEI No: on your box. You can also find it by dialing *#06# on the dialing pad.

Q. Which MIUI and Android version do Redmi K20 provide out of the box?
A. Redmi K20 comes with MIUI 10 along with Android 9 Pie which can be upgraded to higher version via updater app when available.

Q. How to connect Redmi K20 to PC/Laptop?
A. Redmi K20 can be connected to a PC/Laptop using the Type-C USB cable.

Q. How to enable developer options and turn on USB-Debugging?
A. Go to Settings - About Phone - Tap on MIUI version repeatedly until a message pops up: Congratulations! You’re a developer.

Q. Will the Redmi K20 come with a locked bootloader?
A. The answer is Yes. For obvious reason(s), this is to protect your device data security and protection. This is done to better incorporate with "Mi Cloud" services to "locate your device", in the unfortunate event if you lose your Redmi K20. If you wish to unlock your bootloader, there is an available 'Mi Unlock' app available *However, we do not advise and encourage you to do so. So Please proceed at your own risk, and you are held responsible for your own device.

Q. Can I backup my DATA?
A. MIUI has got its own Backup app.
Steps to be followed:
Settings - Additional Settings - Backup & Reset - Local Backups - Backup [Here you can select what you want to backup i.e. System, Apps, Accounts & Contacts]

Q. Is there any cloud storage available on this device?
A. Yes, Mi Cloud is linked to your Mi account. Once you login to your Mi account, you will be asked to back up your data and even you can find your lost device using Mi Cloud feature. You can access your cloud data remotely using https://i.mi.com/

Q. What to do if something goes wrong with my Redmi K20?
A. You can post your queries on Mi Community forum and the moderators will attend to the same. If there is a physical damage/defect you can visit the nearest service center. Click here to find service center details.

Q. What about Device Updates?
A. For Updates, please refer to Updater App on your Device.

Q. Will there be an Android upgrade for Redmi K20?
A. Yes, but it's up to the developer team to decide.

Q. How can I adjust the duration of screen lock/off automatically?
A. In Settings - Lock Screen & Password - Sleep, you can change the duration of "Sleep".

Q. My compass is not calibrated correctly. How to calibrate my compass app again?
A. Go to Settings - Installed App - Select Compass, and press "Clear Data". Open the Compass App and calibrate again.

Q. Is it available through the offline channel?
A. Yes, it will be available with our offline partners.

In case you feel something remained unanswered, then do reply in the comments below.

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Number of participants 1 Experience +15 Pack Reason

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2019-07-19 17:28:34
Favorites231 RateRate

Semi Pro Bunny

Icywongh | from MI MAX 2

#1

Good reviews to get fans going
2019-07-19 22:22:06

Semi Pro Bunny

HARISH_ACHU | from app

#2

Really helpful! Thanks a lot for sharing!
2019-07-19 22:40:53

App Review Team

Maji George | from Redmi 3S

#3

Helpful Guide!
2019-07-19 23:17:32

Semi Pro Bunny

Mittals | from Redmi K20

#4

is popup camera auto close when k20 drop from hand
2019-07-21 01:38:07

Moderator

Sourav A K Author | from Redmi K20 Pro

#5

Mittals
is popup camera auto close when k20 drop from hand

Yes. It will close automatically.
2019-07-21 12:59:47
@Sourav A K Can you post the same for the Pro model, Thanks
2019-07-23 11:05:07
This is really beneficial for me gia certificate verification . Mi Community is a great community forum, the ultimate playground for our Mi Fans to hang out. Here we can discuss all your issues or doubts about our Xiaomi products will get answered like shown here and where we can get the latest news and happenings about Xiaomi.
2019-07-24 03:42:50

Master Bunny

psdbest | from Redmi K20

#8

I have a question regarding the screen pinning, not just in k20 but in all phones with full screen mode. whenever I switch use the screen pinning in full screen mode I can't unpin the screen as there's no home button to do so! what's the solution for this?
2019-07-24 05:15:30

Advanced Bunny

manish@$ | from Redmi K20

#9

i did not get the highlights in the protective screen guard should i worry about it i did not get protective screen guard like this picture
2019-07-24 08:53:46

Rookie Bunny

1600281311 | from Redmi K20

#10

I can not find game booster
2019-07-24 21:50:44
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