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Redmi K20 Pro

[Bugs] Redmi k20 pro heating and what's app not responding

2019-08-05 12:11:32
1815 17
Few issues I m facing

1)phone heating too much in normal use ..without playing any games -using normally

2)Heat mainly near to volume key,camera and   on display

When I get new phone  by courier and when I am unboxing phone . phone in box is so hot ,I thought may be because of courier person is traveling in sun...

3)phone is heating too much on charging too(using original charger only).

4) Battery draining so fast.. without using much phone battery charge last for only 9 hours only

5)when I try to sent video /photo from WhatsApp app...app not responding and phone hang.
And in gallery ,images and videos not loading completely ...using updated app only..

I have 855 processor still phone hanging?

Purchase Redmi k20 pro with lots of hope..when lots of people told me to by other brand..I was fighting with them that Redmi is best...now I m very disappointed...

First time I m purchasing huge amount fone by saving money almost for 1 year ..feel so disappointed

Attaching screenshot and images of issue and also what's app issue







2019-08-05 12:11:32
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Rookie Bunny

Aamy Robertson | from Redmi K20 Pro

#1

I'm also facing heating issue after using some time but what's app error is not occuring..
2019-08-07 06:50:29

Rookie Bunny

1592479330 Author | from Redmi K20 Pro

#2

this device is coming with some technology to reduce heat...but in this device heat is more than poco F1 and Redmi note 7 pro...I have checked with my frnds phone...just in normal use phone get heat
2019-08-07 09:19:03

Semi Pro Bunny

deadpool2018 | from Redmi K20 Pro

#3

ur device has issue kindly replace or visit care
2019-08-07 12:04:42

Rookie Bunny

1592479330 Author | from Redmi K20 Pro

#4

deadpool2018
ur device has issue kindly replace or visit care

I called toll-free..they told ...if heat is more than  45 degree..then only it is ussue.. really disappointed
2019-08-08 03:48:11

Rookie Bunny

1592479330 Author | from Redmi K20 Pro

#5

1805433420
I'm also facing heating issue after using some time but what's app error is not occuring..

what u did?...u still have heating issue?..did u complaint
2019-08-08 03:49:32

Rookie Bunny

1601136163 | from Redmi K20 Pro

#6

i am also facing same problem from day 1st ...and after lot n lot of fight with flip kart now they agree to replace after rejecting by there technician saying that is normal getting heated but what about company saying its having 7 layer cooling protection....
2019-08-08 12:29:22

Rookie Bunny

1592479330 Author | from Redmi K20 Pro

#7

that's what my question .7 layer cooling system..still hot than Redmi note 7 and poco...
2019-08-08 13:06:53

Rookie Bunny

1592479330 Author | from Redmi K20 Pro

#8

1601136163
i am also facing same problem from day 1st ...and after lot n lot of fight with flip kart now they agree to replace after rejecting by there technician saying that is normal getting heated but what about company saying its having 7 layer cooling protection....

didu get new set...how is replaced phone?
2019-08-08 13:07:30

Rookie Bunny

Aamy Robertson | from Redmi K20 Pro

#9

1592479330
didu get new set...how is replaced phone?

I'm also facing the same problem from the very beginning of day of purchase..
2019-08-23 02:50:31

Pro Bunny

mi hater | from Redmi K20 Pro

#10

i am also facing heating issues while heat up mobile becomes some slow
2019-08-23 06:23:28
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