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I ordered Redme Note 8 Pro on 20-11-2019 and have not delivered 03-12-2019. I am not able to track my order.There is no update on mi website after 22-11-2019.My order was dispatch by Ekart Logistics . There is no update on ekart website after 21-11-2019.
I have also faced it once when I ordered from Xiaomi Ekart had to deliver it but it was stuck somewhere and after a week I called help line no and they told they can't help except cancelling the order and refunding the money.