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Redmi Note 8 Pro

Rookie Bunny

rohitgeologist | from Redmi Note 8 Pro


After inserting my Jio Sim on my New phone, Incomming SMS is not working. If I use the same jio sim on othe 4G volte device it works flawlessly. I am an old user and I am well aware of the function amd settings. I have tried troubleshooting through web help by, Clearing deta of Messages app, resetting settings. Amd finally Factory reset. But still issue not resolved. I can send sms but I can not receive sms. This issue only works for Jio sim. My network was always set on automatic.  IF I activate Mi Messages, then it works but if I try with cellular sms service. It didn't. I have just bought this device 2 days back, I though It will be resolved by update as it was on MIUI10 out of the box. Then I have updated it to MIUI 11. SMS was working at first day. But today it just stopped. Other Sim are working on my both of the sim slots. Except for the jio sim. I have tried both slots.

same problem with me
2019-12-20 05:01:52

Rookie Bunny

rohitgeologist | from Redmi Note 8 Pro


No issue for mi... kindly call 1299 from your jio Sim get message about data balance check service center num from customer care

I have contacted Jio service centre and visit the Jio care. when change the another Phone . all are good. only issue with Redmi note 8 pro.😨
2019-12-20 05:03:11

Rookie Bunny

rohitgeologist | from Redmi Note 8 Pro


Siva Abhi
Hi there,

Can you please provide us some information to check the issue.

MIUI Version - MIUI Global 11.0.3 (Stable)
Region. - Uttarakhand (Haridwar - IIT Roorke)
issue started by 14 or 15 decmeber
network Is JIO.
only incoming SMS (OTP and Airtel, or Idea SMS) is not coming.
but when I have changed to my old phone then I am getting all SMS in my old phone.

2019-12-20 05:06:34

Rookie Bunny

Safeena | from app


Hii... I am facing same problem, no msg received from any network, please solve my problem
2019-12-23 00:38:35

Semi Pro Bunny

Itsvkas Author | from Redmi Note 7 Pro


it is a known issue for miui on redmi note 8 pro. needs to be fixed
2019-12-23 03:15:11

Rookie Bunny

1646243466 | from Redmi Note 8 Pro


i am also facing the same issue. i am not getting any sms in jio sim. tried all troubleshooting steps but no luck. please help me to fix it asap
2019-12-25 12:17:59

Rookie Bunny

rbn139 | from Redmi Note 8 Pro


same problem here
2019-12-25 12:36:04

Rookie Bunny

5254545127 | from Redmi Note 8 Pro


I bought this phone today and facing the same issue. no method works. tried all troubleshooting. need help
2019-12-25 12:43:36

Rookie Bunny

1734233511 | from Redmi Note 8 Pro


any solution made for not receiving SMS??? Im facing same issue can't able to activate icarfs
2019-12-26 07:37:47
I am also facing the same issue
someone help me please. Can I roll back to MIUI 10 somehow?

Worst update yet
2019-12-26 07:52:34
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