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Redmi Note 8 Pro

[Other] Redmi Note 8 Pro Defective Product Delivered

2020-01-07 23:51:58
790 4


On 1st January 2020, I ordered Redmi Note 8 Pro from Mi Store App. On 3rd January 2020 I recieved the product. But when I opened the box and Switch on the phone I see the left hand side of the screen is note sticked well.

The screen light is passing from the corner side of the phone. Immediately I call customer care and register my complaint. After that I do tweets to Xiaomi India they replied to fill the form. I filled a form of my complaint and do mails too.

But is 8th January 2020. I didn't received any call or mail regarding any replacement.





Please share this post and tag Redmi India to solve my issue.

Thank you so much.
2020-01-07 23:51:58
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Advanced Bunny

surmila | from Redmi Note 5 Pro

#1

This really a big problem and should solve by Xiaomi and @R0user
Hope your exchanged by Xiaomi
2020-01-08 00:35:28

Admin

R0user |

#2

Hi Akash,

Sorry, you had to go through this experience. Since we are very stringent about our quality standards, we need the device with us to evaluate the exact issue.

Meanwhile, we have arranged the pickup of your device back and will soon be issued a replacement order.

Keep us posted on the latest developments.

Regards,
R0user
2020-01-09 00:02:33

App Review Team

Akash008 Author | from Redmi 7

#3

R0user
Hi Akash,

Sorry, you had to go through this experience. Since we are very stringent about our quality standards, we need the device with us to evaluate the exact issue.

Yes 100% and being a fan or part of mi community it's not a big issue because I know the quality of Xiaomi. Thank you so much. #mifan
2020-01-09 00:45:41

Advanced Bunny

surmila | from Redmi Note 5 Pro

#4

Hey @Akash008, you problem are resolved or not?
2020-01-19 11:25:26
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Akash008

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