Hi Mi Fans,
If something's not working on your Mi phone, please follow the instructions below to let us know more. These instructions will show you how to report a problem directly from the app you're seeing it on.
What should be done after a bug is found?If you found any error message as shown in below
on ‘View Summary’ and bug logs will appear like this,
then choose options (1) & tap ‘copy’ (2) as shown below.
How do I Report a Broken Feature/ Suggest a New Feature?
Reports from people using MIUI help us identify and fix problems when something's not working. To report a problem:
Step 1: Find the app ‘Feedback’ from the folder Tools(default).
Tap on ‘Feedback’ app
The app will appear like as shown below
Step 2: Choose your option ‘Issue’ or ‘Suggestion’ by ticking the bubble.
Step 3: Describe your problem in the text box, including the steps you took to encounter the issue.
Step 4: Add logs of your bug (Use paste option if you did it before).
Step 5: Select the item which you need to specify, the list as shown below
Use search box for less complicity
Step 6: Attach a screenshot
Giving more detail (ex: adding a screenshot and description) helps us find the problem. Reporting issues when they happen helps make MIUI better, and we appreciate the time it takes to give us this information.
Finally, we got enough information as shown below.
Now it's time for submitting your bug.
Step 7: Click ‘Send’.
Final confirmation window will appears like this.
Step 8: Tap ‘Done’. Now it's done.
What happens when I report that something isn't working on my Mi phone?
When things don't work on your Mi Phone we want to fix them right away. As people send us reports about broken features, we review them and sometimes reach out for more info to help us resolve the problem.
In order to fulfill the basic functions of our service, the user hereby agrees to allow Xiaomi to collect, process and use personal information which shall include but not be limited to written threads, pictures, comments, replies in the Mi Community, and relevant data types listed in Xiaomi's Private Policy. By selecting "Agree", you agree to Xiaomi's Private Policy and Content Policy .