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I have a Mi A1 phone. The device is good. No doubt. However, it is not connecting to a Wifi Network in my office. Whereas other devices are able to connect to the SSID. The strange fact is even Redmi phones are connecting to the Wifi network. Only Mi Ai is not connecting and every time we try, it gives messages try trying to connect and finally it shows disconnected.
We are using the following values to connect as per the Wifi Router configuration:
PEAP, GTC and userid and password. No certificates are used in the connection.
There are 3 employees in our office with Mi Ai phone. all are not able to use the Wifi network in my office whereas the same network is connected to other phones of other brands and also Redmi phones are getting connected.
Please help us to resolve the issue at the earliest.