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Mi A1

[Discussion] URGENT: Mi A1 display blackout/screen dead bug!

2017-10-04 04:47:43
10965 68
The Mi A1 has a major bug where the display/screen stops responding and remains blacked out on receiving a call or message. Only the navigation buttons remain lit and any incoming call cannot be answered. A reset using the power button seems to bring the device back to normal but the problem reappears erratically and hence is difficult to reproduce. It must be due to misconfiguration of the light or proximity sensors or the ambient display. Please resolve this issue ASAP.

Device: Mi A1 Black 64 GB
Model: MDI2 Part Number: MZB5717IN
1st September security patch installed

References:
https://in.c.mi.com/thread-411907-1-0.html
https://forum.xda-developers.com ... dead-twice-t3681215

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2017-10-04 04:47:43
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Advanced Bunny

Pranav Suvarna | from Mi A1

#1

I been facing this too, atleast 4-5 times a week
2017-10-04 05:19:31

Rookie Bunny

1617771822 | from Mi A1

#2

me too facing the same bug
2017-10-04 11:06:37

Advanced Bunny

1608084201 | from Redmi Note 3

#3

i am facing the same problem and unable restart the phone
2017-10-04 14:26:54

Rookie Bunny

Vijay Sachde | from Mi A1

#4

uninstall what's app & reinstall it, it will solve the problem
2017-10-05 04:18:43

Rookie Bunny

1739042688 | from Mi A1

#5

Vijay Sachde
uninstall what's app & reinstall it, it will solve the problem

is this issue related to wats app?
2017-10-05 05:00:37

Rookie Bunny

Vijay Sachde | from Mi A1

#6

1739042688
is this issue related to wats app?

yes, you must have notice, it freezes, on receipt of what's app message
2017-10-05 05:06:00

Advanced Bunny

Dr.Srinu | from Mi A1

#7

i have faced this issue too
2017-10-05 07:24:44

Rookie Bunny

MiLovr Author |

#8

Vijay Sachde replied at 2017-10-05 13:48:43
uninstall what's app & reinstall it, it will solve the problem

It's nothing to do with whatsapp. It's a problem with the phone proximity sensor/drivers or the ambient display.
2017-10-05 07:41:02

Rookie Bunny

Vijay Sachde | from Mi A1

#9

uninstall what's app & reinstall it, it will solve the problem
2017-10-05 07:56:12

Advanced Bunny

Mi.expert | from Mi A1

#10

it happens when u try to open the incoming message from the lock screen. first open the lock screen and then read the message.
2017-10-05 08:21:58
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MiLovr

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