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[Suggestions] [Solution] Manage Duplicated & Merged Contacts

2017-12-20 14:05:33
33499 339

Hi, Mi fans!
In recent days, we have been stumbling upon one common issue every now and then - Duplicate Contacts, with wrong names from our existing contact numbers. The search for the root cause points towards 'Modify your contacts' permission by some 3rd party applications for their app and services beneath. The research led us to a fix and found working with some of our users and so here we are sharing the solution. While it will get fixed in upcoming days, if you are the one with the issue, do give it a try and let us know in the comments below.

"This solution mostly works if your contacts are synced with your Google Account"

Note: Please take backup of all your existing contacts to be on safe side if something goes wrong in this process or to restore your old contacts if this solution doesn’t work for you


How to take backup of your existing contacts to your storage?

1. Go to Settings, scroll down the list to System Apps and select Contacts


2. Tap on Import/Export contacts and select Export to storage (Allow the storage permissions if asked to)


(Remember/Take a screenshot of the path where file has been saved)

Note: If you have single Google account logged-in in your device Go to Settings Lock screen and Password Set Screen lock Turn off lock.


Steps to remove the duplicate contacts:

1. After turning off the lock, go to Settings Sync


2. Click on Google and tap on More (Tap on your Google account from which you sync your contacts if you have multiple accounts)


3. Select Remove account and tap Remove account




4. Now tap back to go SettingsSystem Apps and select Contacts




5. Tap on Configure Contacts list and select All Contacts




6. Now go to your homescreen → open contacts app → Now tap and hold on any of the Contacts for more options and Select Delete batch option to Select all and Delete the Contacts


(Make sure Hide Incomplete Numbers option is turned off from SettingsSystem AppsContactsDisplay PreferencesTurn off Hide Incomplete Numbers)


7. Now go to SettingsSync and select the apps which have contacts sync option in that page




(Some of apps with Modify Your Contacts permission are Truecaller , Paytm , Telegram/Plus Messenger , WhatsApp)


8. After turning off the contacts sync go SettingsSystem apps, select Contacts appDisplay preferences and turn on Hide Incomplete Numbers option




9. As last step login into your Google account from SettingsSyncAdd and Sync back all your original contacts.
(Try not to turn on contacts sync for those apps again for better management of your contacts)

Hope this does work for you, this solution has been written on personal experience if doesn’t work or something goes wrong do not blame me.

I would like to thank Lavnidhi for his help in finding the cause and steps to fix the issue.

Regards
Siva Abhi

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2017-12-20 14:05:33
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Mi Fixer
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Awesome work. it will surely help all users who are facing this issue.
2017-12-21 05:06:08
Proud Mi Fan

Pro Bunny

1682101830 yogi | from mobile

#2

Thank you bro for this solution...
2017-12-21 05:08:02

Admin

R0user |

#3

Awesome, keep up the good work!
Hope it will help many users.
2017-12-21 05:14:08

Master Bunny

raahul_21 | from mobile

#4

You are life saver! I was about to delete entire contact book. But this solution really helped. Thanks bro. Keep up the good work
2017-12-21 05:29:49
Thanks for sharing
2017-12-21 05:32:22

Master Bunny

8131016561 | from MI MAX

#6

It's helps a lot.
2017-12-21 06:32:55

Grandmaster Bunny

piyush1976 | from Redmi Note 4

#7

great work ...hope it works ..for many fans facing this problem
2017-12-21 06:54:51
Tech savy
Excellent tutorial. I remember, u already shared this in the Redmi note 4 official Telegram mi group last week and it indeed helped me a lot. Thanks again.
2017-12-21 06:57:53

Master Bunny

Mashu MvT | from Redmi 4

#9

Awesome work buddy!
2017-12-21 09:26:33

Super Moderator

ATHUL P | from MI MAX

#10

Nice one. Will be helpful for many users who are facing the issue
2017-12-21 11:55:24
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Siva Abhi

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