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Redmi Note

[Other] Redmi Note: Weekly Update on Frequently Asked Questions (FAQ's)

2016-08-02 10:55:04
43177 524
Edited by PawanRockz at 2016-11-25 10:48 PM

Hey MIUIers,

This Thread comprises of the most frequently asked queries For #Redmi_Note .
Note: This thread will be updated time to time if we encounter more FAQ's.

FAQ's for this week

Q: When Redmi Note will get Android update?
A: We don't have any official word on this.

Q: When we will be getting VoLTE support for Redmi Note ?
A: At present we don't have any information on this.

Q: How do I update to miui 8 ?
A: go to settings>about phone>click on system updates>check for updates.

Q: how to enable documents ?
A: go to settings>installed apps>look for documents>enable it.
(if you can't then install this app and try again)
Download :
If you want to see the hidden content, please reply

Other FAQ's discussed earlier

Q: Why cloned apps and second space not there in the settings ?
A: For now redmi note 4g doesn't support Cloned Apps and second space as it's running on Snapdragon 400 soc and KitKat with only 8gb of internal storage. However in future if the device receives a lollipop or marshmallow update we might expect cloned app to work.

Q: Does my phone support VR headset ?
A: if you have a gyroscope sensor in your phone, it can support a VR headset. please make sure the VR headset supports your phone's screen size.

Q: My camera clarity is bad compared to other phones ?
A: each phone has a different camera sensor and each of them click photos differently, if you notice reduction in the clarity after update then kindly wait for the next update, it will be fixed. (you can however try to check in camera settings if the photo quality is set to high)

Q: My gallery app crashes on Redmi Note after MIUI 8 update?
A: It is a known issue and will be corrected in future updates.

Q: I am unable to generate JIO barcode?
A: Please note that this is not the issue of the device and hence we cannot provide support in this regard.
Please contact JIO custmoer care for support.

Q: How do I switch from beta ROM to stable ROM ?
A: This can be done by flashing the stable ROM using Mi flash tool.

Q: When we will getting MIUI 8 update for Redmi Note 4g ?
A: MIUI 8 Global Rom for Redmi Note is already repleased. You can find it here.

Q: When we will be getting VoLTE support for Redmi Note ?
A: At present we don't have any information on the same.

Q: Why My phone doesn't vibrate when it rings ?
A: Please ensure you have enabled vibrate on silent & vibrate on call. Also you can customize the vibration from settings>sound&vibration.

Q: Why is my device heating?

A: Generally every smartphone heats because of some intensive tasks.Reason for heating could be anything, like wakelocks, low network reception, using device while charging, playing high graphic games.In MIUI 8 ,there is a feature in security

Q: Why music stops working when I clean the ram in MIUI 8?

A: In MIUI 8 Music player is no more a system app, so when you clear the RAM, it gets stopped. Solution - go to recents tray

Q: When on call,  the people I'm speaking with can't hear me though they are loud and clear to me. Why is this happening.

A: This could be due to several possible reasons.
Weak signal strength at the receiver’s and the caller’s ends may affect the clarity of sound.   
  • To check if there’s a problem with the microphone (Mic), you may try using the “Recorder” app. The quality of recording will indicate if the Mic is okay.
  • Do not cover the Mic while talking and do not talk far away from the Mic. Redmi Note 4G adopts Dual-Mic Noise-Suppression technology, which filters noise to improve the quality of communication. If you talk far away from the Mic, your voice might be filtered out as noise.

Q: How to record a phone conversation?

A: There is an inbuilt feature in calls to record the conversation. When you accept the call, tap on the 6th option "record" and it will start it's job.

Q: Why there is less than 2GB RAM available on my Redmi Note 4G, instead of the stated 2GB RAM?

A: Of the 2GB RAM provided, some RAM space is used up by System. So, that's why it show's less available RAM.

Q: When I clear background apps then RAM availability is less than 1GB on Redmi Note 4G? Why?

A: Generally all the smartphones have less availability of RAM because of processing, system and apps running in background.

Q: How can I locate the IMEI (International Mobile Equipment Identity) on my phone?

A: IMEI Number :International Mobile Equipment Identity is a unique number printed on the back side of your mobile battary or you can check it by dialing *#06# on standby mode.

Q: How do I back up my phone?

A: Backing up your phone is important because it allows you to recover all your personal data, apps and settings, if you ever need to restore your phone. Xiaomi makes it easy by featuring the built-in Backup feature on your phone. Here is how to use the Backup app to do a backup and restore.
How to backup
Go to settings > backup and restore> backup apps you want > tap done when it's finished.

Q: When can i get Android L or Android M update for my Redmi Note 4G?

A: There is no official announcement yet, for Android L or M update on Official MIUI ROM for Redmi Note 4G. You can try out other custom ROMs for Redmi Note 4G based on Android L or M, but do so at your own risk.

Q: Does Redmi Note 4G support USB OTG?

A: Yes Redmi Note 4G supports USB OTG.

Q: What to do if my contacts are not displayed in WhatsApp ?
A: It might happen because security is denying WhatsApp from accessing Contacts.
  • Open security app.
  • Tap permissions
  • Go to manage app permissions
  • Allow whats to access contacts.
  • Reopen the WhatsApp.

Q: Why the device isn't unlocking after pressing the couple of times?
A: There can be 2 possible reasons for this.
  • It is because of the hardware issue. If you power button is damaged kindly go to a nearby service centre for repair.
  • It is because of a software issue. Kindly keep you phone updates to latest Rom for fixing this issue.

Q: How can i change Fonts in Global ROM?

A: Unfortunately, the option to change Font is  officially removed from Global ROM. You can still change the fonts on your device if you have root access by installing ifonts from Google play store.

Q: How to  add/view images in hidden album in gallery?

A: Below are the methods to add/view images in hidden album in gallery.
  • To hide images/album/videos to the hidden folder, long press on that particular image/video/album and press on the hide option below.
  • To view hidden albums, pull down from albums section and enter your password to view hidden albums/images/videos.

Q: Does rooting and installling custom rom void warranty?

A: No, rooting and installing custom ROM will not void your warranty.

Q: Is the china dev rom pre rooted ?

A: Yes the china dev rom is pre rooted.

Q: How to turn on Developer Options ?

A: Got to settings < about phone < miui version (tap seven times) . Now developer options will be enabled.

Q: How do I ‘factory reset’ my Redmi Note 4G?

A: You may do a factory reset in the following manner.

  • Using factory data reset option:
Tap Settings > Additional settings > Backup & Reset > Factory Data Reset.
  • Using Mi-Recovery: Here, you can decide if you want to delete the downloaded apps and stored content
If you are unable to access the Settings app, you may do a factory reset using Mi-Recovery: Wipe & Reset > Wipe All Data.

Q: Why can’t the SIM card be detected in my Redmi Note 4G?

A: Dial *#*#6484#*#* to run a test. If it shows “No SIM card detected”, it means that the SIM card is unavailable.
To test the possibility of SIM card damage or unavailability, please try inserting a different SIM card in the phone.

Q: Why is the device unable to charge?

A: If your device is not charging , make sure that:
  • It's charging with other cables.
  • Your cable is damaged or not.
  • Also retry to charge after reboot.
If it's not charging then go to nearest service center for repair.

Q: How to root Redmi Note ?
A: Flash super su zip file to root you phone. File :
If you want to see the hidden content, please reply

Note : You have to flash this file with a custom recovery.

To gain root acces you can also flash china dev rom.

Q: Why can't I download apps from Google Play Store?

A: Here are the possible reasons if you can't download apps.

  • Check if your network connection is good enough for app download. Google disallows download of certain data flow consuming apps on mobile networks, by default. In that case, you will see a prompt asking you to download the app over a Wi-fi connection.
  • Check if you have set a data limit for Google Play Store in Data Usage. Go to Security > Data Usage > Restrict > find Google Play Store app, and cancel the data limit.  
  • Remove the current Google account. Go to Settings > (Account) Google> Select Your Email Account > Press the Menu button on the touch keypad > Remove Account.   Once the account has been removed, go to Settings > Installed Apps > find and enter Google Play Store, click on “Clear Cache” in the menu. Now, go back to Settings > Accounts. Once your Google account has been added and set up, try downloading the app again.
  • If none of the above methods work, please back up your data and do a factory reset.

Q: How to transfer app from internal storage to SD card.

A: Unfortunately you cannot transfer apps. But you can still do this be rooting your device and installing move2sd or any such app from play store.

Q: Why can't I read my flash drive using OTG?

A: Please note that Mi phones support only FAT32 flash drives. If you are unable to read your flash drive:
  • Check whether your flash disk follows the FAT32 file system.
  • If it is not FAT32, set it to FAT32 on your PC, and then use it with your device.

Q: How do I take a screenshot.

A: Screenshot can be captured by following means:
  • Click volume down button and menu button at the same time.
  • Or click power button and volume down button at the same time.
  • Or tap on screenshot option present in the notification toggle.

Q: Why can't I get notifications when I quit a Communication or a social media app?

A: If you aren't receiving notifications, Go to “Security” >“Permission” > “Auto-start Management” > add auto-start apps.
And then Security >Permission>display pop-up> turn on for app you want.

Q: How many Custom Roms are there for Redmi note 4g and where can I download them.

A: Get on to this thread for custom Roms for redmi note 4g.

Q: How to turn torch directly from home screen.

A: Hold the home button for 3-4 seconds for temporary torch turn on and hold the home button and power button simultaneously for permanent torch turn on.

Q:How can I lock apps?

A:Go to settings>go to top right shield symbol > enter password> turn on app lock for desirable app.

Q: How to turn on battery saver?

A: Go to settings> battery> battery saver> turn on.

Q: Will MIUI 8 get multi window support in future?

A: Yes it's official now, MIUI 8 will sure get the long awaited multi window feature. But it might take a while. Get on to this thread for more info.

Q: What can I do with the quick ball?

A: Get on to this thread for more info .

Thanks to: @shashankp1 and @Timelord for help.
:Chainfire for SuperSu zip.

That's it for now folks.
Signing off, Pawan


Number of participants 11 Experience +99 Pack Reason

View Rating Log

2016-08-02 10:55:04
Favorites83 RateRate
Thanks for the share. Really a great helpful as well as a useful FAQ thread :)
2016-08-03 06:15:52
When Curiosity Meets Knowledge, Innovation is Born!!
Photography Section Mod | Lead Photography Team and Club | Mi Pad Mod
Add Redmi note prime FAQ
2016-08-18 04:22:51

Advanced Bunny

jawed1917 | from mobile


I am facing the problem with Redmi note 3g camera quality.  When i had update the phone first time after update camera quality will gone very poor
2016-08-23 12:57:13

Advanced Bunny

Togari | from app


Thanks for is helpful,useful
2016-08-27 00:18:16

Advanced Bunny

gta | from app


Gallery app not working in Redmi Note 4G. Pls respond
2016-08-28 03:14:18

Pro Bunny

Kamleshkmr14 | from app


document goes disabled after update of miui8 and no option to enable it ..what have to do.. plz
2016-08-29 05:05:25
After updating miui8 global stable version gallery is not opening.... pls reply as soon as possible its urgent.
2016-08-29 11:14:10
I am using redmi note 4g
2016-08-29 11:15:56

Master Bunny

syedosman | from app


Can we use jio in note...
2016-09-08 11:04:43

Advanced Bunny

sameer226 | from app


thanks a lot
2016-09-09 09:08:50
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